Some people focus mainly on the facts and care very little about emotions. If the answer is logical, if the data supports it, that's enough. For others, it must feel right. So what if the facts prove a point, if it's not good for people what good is it?
Both facts and feelings are important. That's why a key part of what I call CLUES to Success relies on understanding both the facts and the feelings of any interaction. Both matter.
Appeal to logic but always remember to move emotions.
We've all got emotions, whether or not we show them or talk about them. If you want to achieve your goals and solve your problems, remember to check the facts AND move those emotions. It's half the opportunity, and a half that you don't want to lose.
What emotions do you think are part of your most important goal?
-- Doug Smith
Front Range Leadership: Training Supervisors for Success
doug smith training: how to achieve your goals
Photo by Doug Smith, on the road in St. Louis, MO. Occasionally, the pictures I add here will have just about nothing to do with the article but are from a series I call "A Room With A View..." with photos from my workshop travels. Why? Because pictures are nice!
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