Learn From Feedback

Are you getting all the feedback that you need - or do you sometimes avoid it because you won't like what it says?

I've been known to avoid some critical feedback. It doesn't make me feel good. Sometimes, there's nothing that I can do about it anyway. But, by avoiding the feedback altogether I could miss the piece of positive feedback inside, or the advice that truly matters, or an opportunity to communicate more clearly and reach better understandings and agreements.

Feedback can feel like hard work, but it's worth it.

If we want to achieve our biggest goals it helps to know how we're doing along the way.

Goal achievers learn from feedback every day.

We don't have to apply every piece of feedback. And for heaven's sake, we don't have to take it personally. As my much respected graduate school professor Dr. Jay Desko has said, "feedback says more about the person providing the feedback than it does about the person receiving the feedback." (I've quoted him on that many times because it's that important of a revelation to me).

And, it's important to both: the sender and the receiver.

Whether we're giving the feedback (taking care to balance our courage and compassion) or receiving it (balancing our clarity and creativity), feedback helps us relentlessly follow our plans to achieve our goals.

What great piece of feedback do you still need to act on?

-- Doug Smith

Front Range Leadership: Training Supervisors for Success

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Comments

Get Help Solving That Problem

Do you try to do everything on your own? If you're part of a team, and especially if you are leading a team, it goes better by collaborating. Working together. Helping each other. People like to be connected. What better time to strengthen your connections than when you have a problem? You don't need everyone in the world to help you solve a problem but you probably do need someone. Find out who that is, and get them involved. Besides, it is way more fun that way, too. -- doug smith

Get Started

Have you ever gotten resistance to a goal that you really wanted to achieve? Maybe someone told you that you weren't capable. Maybe someone told you that the goal was wrong for you, or unachievable. What do they know? Your goals are important no matter what anyone says. Get started when you're ready. -- doug smith

A Sign to Learn

What's your reaction when you find yourself in conflict and yet you are absolutely sure that you're right? Do you dig in on your position? Do you redouble your efforts to convince everyone of your position? Or do you stay curious? Do you stay open to learning? The more certain I am that I'm right the greater the opportunity there is to learn. The next time you are absolutely sure that you're right try asking yourself -- what can I still learn here? It could change everything. -- Douglas Brent Smith

Connect With Respect

It's the start of a better, deeper, more productive conversation. It's the small effort to make a big impression in establishing relationship. Connect with respect. You don't have to love the person you're interacting with (although, wouldn't that help?) but if you make the effort to demonstrate respect whatever you have to share will land with more credibility. It is a leadership strength. Connect with respect. Smile. Make eye contact. Listen. Honor customs, traditions, even organizational hierarchy. The choice of course is up to you. It's a very personal choice to connect with respect. If you make that choice, I think you will like the results. -- doug smith PS: I didn't expect to use a picture featuring a horse for this posting but when I saw it there was a deep feeling a respect showing. Action Step: Find a picture that represents respect for you and for a week, keep it close enough to look at it for a bit every day.

Work With The Team You've Got

Maybe you inherited your team. Maybe your team just lost a key player. The game goes on. You've got to keep playing, keep producing, and keep developing your team. Work with the team you've got. When you do, they will astound you. -- doug smith

Healthy Leaders

How many eighty-hour work weeks do you put in? That's not meant to judge, but to ponder. I've put in plenty of eighty and more hour work weeks and while I don't regret any of them I know that they haven't all paid-off proportionately. It's possible to work so hard that you miss what's important. It's a frequent paradox that the longer one works the less productive they become. I've learned to tell myself: Take a break. Relax. Let it all come to you, flow thru you, and go on its merry way -- if only for a little while. Drink water, exercise, meditate, pray, and relax. Healthy leaders build healthy teams. Take care of yourself. -- doug smith

Nothing Cranky

Work your goals but make your goals serve you. No one needs a goal that makes them cranky. -- doug smith

Motivation Is Contagious

Like most team behaviors, motivation is contagious. When people look around and see team members energized, charged up, focused, and engaged, it tends to spread. That's not a shortcut, though. Leaders still need to do the work by creating an environment that supports and challenges the team members. Leaders also need to develop relationships with individual team members and help those team members develop cooperative, cohesive relationships with each other. There's no quick fix, but it helps to start doing something that does work. One thing is talking with your people. Lead with questions long before you offer any answers. What motivates your people? Ask them. -- doug smith

Roots of Their Own

What looks like the root cause of a problem may have roots of its own. Keep digging. The rush to solve may leave things unresolved. -- doug smith

Subtle Motivation

People are motivated by their own individual needs, but also powerfully by what motivate those people nearby. Behavior, and motivation, is contagious. Winning leaders create environments where motivation is widely shared. It's not a contest, it's a team. -- doug smith

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