People make mistakes. High performance leaders and their teams find ways to learn from those mistakes AND to let go of the negative energy that mistakes can produce. Who needs the side-effects? What use is the guilt?
High performance leaders inquire, listen, stay curious, and learn. There are likely more emotions and facts in play than you realize. By taking time to stay curious and learn, it's easier to understand what happened and take steps to do better the next time.
And isn't that what we want? To do better the next time!
Patience empowers forgiveness. Take a breathe. Practice patience.
-- doug smith