What do you do when you know that your feedback for someone on your team will be tough to hear?
Before I learned better, I would sometimes just keep the feedback to myself. I didn't want to hurt anyone's feelings, after all. And they made it this far without that feedback so...
But that's not the most compassionate approach. Withholding something that could make someone's life and performance better is not being sensitive, it's being ineffective. Tell them what's going on. Tell them what you are thinking. Offer your suggestions.
It can still be kind. It can even be graceful. It might even contain a bit of humor. But it's best as feedback when it is clear and to the point.
Prepare for that difficult feedback. You already know that there are right ways and wrong ways to deliver feedback. Plan, and practice. Get it right.
Before you give feedback imagine how it would feel to hear that directed at you -- and then adjust accordingly.
Be the boss you always wante…
Are you getting all the feedback that you need - or do you sometimes avoid it because you won't like what it says?
I've been known to avoid some critical feedback. It doesn't make me feel good. Sometimes, there's nothing that I can do about it anyway. But, by avoiding the feedback altogether I could miss the piece of positive feedback inside, or the advice that truly matters, or an opportunity to communicate more clearly and reach better understandings and agreements.
Feedback can feel like hard work, but it's worth it.
If we want to achieve our biggest goals it helps to know how we're doing along the way.
Goal achievers learn from feedback every day.
We don't have to apply every piece of feedback. And for heaven's sake, we don't have to take it personally. As my much respected graduate school professor Dr. Jay Desko has said, "feedback says more about the person providing the feedback than it does about the person receiving the feedback." …
True story: when I was much younger I was known to tell a tale or two. They were usually rooted in reality, but I'd embellish the truth to make it more interesting. Like that story I'd tell about my trip to McSorley's in New York when I ran into John Lennon. We had a nice conversation. Except, he wasn't there. I thought of him, and he lived in New York at the time, but seriously was much more likely to be on the other side of town. Go figure. How many times did I tell that tale? Maybe once or twice. Once to my best friend at the time. Did she believe me? Not if she knew me well enough... How about you? Do your fish stories end up with bigger fish than you actually caught? Do you augment reality with some great tales? I got a great gift last December from one of my good friends and fraternity brother, David Spiegel. It's a coffee mug with the saying "Keep telling the stories" written on it. I love it. I don't think that he meant "tell tales." I…